Contact information
Contact Information
Stone Roam
Website: stoneroam.com
Customer support email: contact@stoneroam.com
The store operates under the brand name Stone Roam.
The name that may appear on a customer's card or payment statement is:
Stone
Customer support
For questions regarding orders, products, shipping, refunds, payments, privacy, or other matters concerning the store, please contact:
When contacting Stone Roam regarding an order, customers should provide the order number and the email address used when placing the order whenever available.
Business information
Brand name: Stone Roam
Website: stoneroam.com
Customer support: contact@stoneroam.com
Card statement descriptor: Stone
Sales markets: United States and Canada
Currency: USD and CAD
Stone Roam does not publish a registered business address, EIN, or individual representative through this customer-facing Contact Information page.
Refund requests
Refund requests must be submitted to:
Refund requests are subject to the Stone Roam Return and Refund Policy and applicable consumer protection laws.
Privacy requests
Privacy-related requests, including requests concerning personal information, may be submitted to:
Stone Roam may request information reasonably necessary to verify the identity of the person making a privacy request.
Response times
Stone Roam will make reasonable efforts to respond to customer communications as soon as practicable.
Response times may vary depending on the nature and complexity of the request.